Smart Health & Safety
About Smart Health & Safety
The legislation (Regulatory Reform (Fire Safety) Order 2005) was designed with supplementary guidance documents which in theory allowed the ‘Responsible Person’ to complete their own fire risk assessment. However, the reality is that for anything more than the simplest premises the assistance of a ‘Competent Person’ will be required.
We can assist you by providing a Competent Person to complete your fire risk assessment. A Competent Person is defined in law as somebody with a blend of training, skills, knowledge and experience. Our team also have previous invaluable experience as Fire Safety Enforcement Officers to call upon…or if you prefer, poacher turned gamekeeper to your advantage!
Read more about how we work…
There are three important aspects to how we complete a fire risk assessment for our clients.
- We don’t want you spending more than is necessary and seek cost-effective solutions.
- To our knowledge, we are the most competitive provider of this comprehensive service.
- Our process itself, which is outlined below:
- We use a digital inspection application. We collect the data from your premises, subject it to a QA process, and issue your fire risk assessment which identifies vulnerabilities and advises on how to resolve them.
- Photographic references are included throughout the report to maximise the clarity of the action required.
- As well as a PDF copy of your fire risk assessment, we have the facility to allocate electronic ‘actions’ to nominated persons within your organisation. This increases the level of ownership for each action and, once completed, automatically updates our database. When all actions are completed we will issue an updated fire risk assessment to you for no extra charge.
- Our digitised process is based on bespoke templates we have created to meet the industry standard for Fire Risk Assessment. We have streamlined the process using our app-based approach to allow fast turnaround. This is important in maintaining the currency of the information and your subsequent compliance. If required, we can discuss same and next day turnaround for the process.
If you would like to find out more, or for an obligation free quotation, please complete the following enquiry form. We will usually provide a response within a few hours.
Our Recent Thoughts
Grenfell Tower Inquiry Phase 2 Report
We summarise the UK Government’s response to the Grenfell Tower Inquiry (Phase 2), focusing on the recommendations and recent actions taken to improve building and fire safety.
The Key to Effective Fire Risk Assessments: Competency
When it comes to fire risk assessments, competency is absolutely crucial. It’s not just about ticking boxes or going through the motions; it’s about having the knowledge, skills, and experience to accurately identify potential fire hazards and implement effective preventive measures.
Embracing Digital Technology for Effective Fire Risk Assessments
In today’s fast-paced world, digital technology has become an integral part of our lives, revolutionising various industries. And when it comes to fire risk assessments, it’s no different.



Our services
Fire Risk Assessments
We allocate actions from our assessments by email to stakeholders e.g. maintenance, office managers, facilities managers etc. As each digital action is updated, the assessment refreshes automatically, meaning that you always have access to the most current copy of your assessment.
You can have any number of stakeholders, which allows proper ownership of the fire safety management issues.
Fire Awareness and Fire Marshall Training
For larger or more complex environments, a designated fire warden is an important part of fire safety prevention and response. The fire warden is usually an additional responsibility undertaken by a staff member to ensure that effective fire safety measures and evacuation procedures are maintained.
Health & Safety Audits and Risk Assessments
How we help…
A multi-national retail client introduced a potentially flammable product range into their flagship stores.
They requested our advice in advance to ensure suitable control measures would be implemented in advance. Smart Health and Safety were able to provide suitable guidance on the storage and handling of the product to meet regulatory requirements and reflect a significant change in existing fire risk assessments.
Case Study: A retail story

A leading High Street currency exchange company based in London and the Home Counties placed a tender to secure Fire Risk Assessment services across its 100 plus outlets. Smart Health and Safety procured this work by demonstrating that they had a product that would stand up to Regulatory scrutiny and allow for cash flow forecasting via its risk management software.
The project requirements were such that all of the organisations retail units and concessions had to be assessed within a one month deadline with risk reporting in real time.
Smart Health and Safety completed the project within the parameters of the tender by allocating three dedicated assessors to the project under the control of a Project Manager who also acted as the quality assurance lead which ensured consistency of reporting.
The main challenges for the project were:
- Diverse spread of retail outlets across London and the South East.
- Short project timeline
- Interaction with other retailers who had shared control of common parts.
- Implementation of the risk output into the organisational management system.
- Balancing in-house security measures that are inherent to a cash environment against means of escape.
Upon completion of the project, Smart Health and Safety provided the organisation with a dashboard that had live feeds into the all of the significant findings of the fire risk assessments. This allowed them to sign off work as being completed which dynamically reduced their risk rating.
How we help…
Our assessors completed a full survey, before creating individual reports for each area. The reports identified and prioritised actions, and were presented within our digital fire safety management system to allow the client to sign off the actions as they were completed
Meet the team

Andrew Ray
Within Smart Health and Safety, Andrew is responsible for the implementation of fire risk management systems utilising state of the art software and data management tools.
His formative years in a large Fire Authority were spent in the acquisition of fire fighting and fire safety knowledge and implementing education programmes that centred around command and control, ship fire fighting, the use of breathing apparatus and fire safety engineering. Andrew has commanded at small to large scale incidents that have required the full resources of a fire and rescue service, continually demonstrating the ability to lead and command in hostile environments.
Since leaving the fire service and joining Smart Health and Safety Andrew has assisted a number of leading blue chip companies in designing their Fire Safety Management Systems.

Mark Crowter
Mark is a fire safety consultant within Smart Health and Safety and manages a selection of our clients’ properties covering a broad variety of sectors.
Before moving into the private sector, Mark spent 31 years with Kent Fire and Rescue Service in an operational and fire safety capacity.
Marks last full-time post within Kent Fire and Rescue Service was that of being in charge of the Sprinkler Project, where he was responsible for championing domestic and residential sprinklers, particularly in Social Housing. He has continued this involvement in the private sector and was advisor to Gravesham Borough Council when sprinklers were retrofitted to a high-rise block of flats in Gravesend. This building is the only high-rise block of flats in Kent to have retrofitted sprinklers.
From our Satisfied Customers…
We engaged SHS to deliver fire safety training to our staff. Their feedback following the training led us to engage them to carry out Fire Risk Assessments across our UK business units and our main manufacturing base at Erith. They have delivered a quality product and remain our preferred supplier. We are happy to recommend them.
SMART’s assessors demonstrate an unbridled passion in their competent person role. They are reliable and consistent in their approach and delivery. It’s these factors that makes them our preferred choice.
Smart Health and Safety have been providing Charlton Ross with fire risk management and consultancy services on a number of high profile contracts for the past 10 years.
Having assisted us, as strategic delivery partners, on these important contracts we would have no hesitation in recommending them, and working with them again in the future.
Their commitment to customer service goes beyond expectation. We are pleased to continue in this well-founded partnership.